This incident has been resolved.

Our own website is now back online, completing the restoration of access to all affected services.

We apologise for any inconvenience this incident may have caused.

Access to the following services is now operational: Webmail, Online Control Panel.
Please note that our website is still unavailable, although customers' websites and services remain unaffected.
Customers can log into their Online Control Panel directly at https://login.names.co.uk, and can call us on 0345 363 3634

A fix has been implemented and we are monitoring the results.

We are currently investigating a problem affecting the Online Control Panel, our own website & Webmail, which is causing these services to be unavailable. We hope to have this resolved as soon as possible, and apologise for any inconvenience.