Resolved -
This incident has been resolved.
Feb 3, 16:59 GMT
Update -
Our supplier has completed the remedial work and confirmed the fix is in place. The network is no longer at risk. We will continue to monitor the link overnight as a precaution.
Feb 3, 16:52 GMT
Update -
Our supplier has identified the root cause and is undertaking remedial work to address the underlying issue. The network remains at risk at this time.
Feb 3, 15:53 GMT
Investigating -
We are investigating an issue on one link between our Reading Datacentre and London, this link is currently down and therefore the network should be considered at-risk. We are engaging with our upstream supplier to determine a root cause and implement a fix.
Feb 3, 09:27 GMT