All Systems Operational

About This Site

Service status information and Network announcements.

Uptime over the past 90 days. View historical uptime.
Control Panel ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
Email - POP3/IMAP Access ? Operational
90 days ago
100.0 % uptime
Today
Linux Hosting ? Operational
90 days ago
100.0 % uptime
Today
Windows Hosting ? Operational
90 days ago
100.0 % uptime
Today
Network ? Operational
90 days ago
100.0 % uptime
Today
Managed Virtual Servers ? Operational
90 days ago
100.0 % uptime
Today
Managed Dedicated Servers ? Operational
90 days ago
100.0 % uptime
Today
WebMail ? Operational
90 days ago
100.0 % uptime
Today
Phone System ? Operational
90 days ago
99.97 % uptime
Today
FTP (Linux Hosting) ? Operational
90 days ago
100.0 % uptime
Today
FTP (Windows Hosting) ? Operational
90 days ago
100.0 % uptime
Today
Email - SMTP Authentication ? Operational
90 days ago
100.0 % uptime
Today
Office365 Services Operational
90 days ago
100.0 % uptime
Today
Cpanel Hosting Operational
90 days ago
100.0 % uptime
Today
Web Builder Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Infrastructure maintenance Sep 11, 2024 22:00 - Sep 12, 2024 02:00 BST
Update - During the scheduled window we will be carrying out work on infrastructure that supports the function of webmail, website and control panel services. During this period their maybe brief interruptions to those services.
Sep 09, 2024 - 13:47 BST
Update - During the scheduled window we will be carrying out work on infrastructure that supports the function of webmail, website and control panel services. During this period their maybe brief interruptions to those services.
Sep 09, 2024 - 13:44 BST
Scheduled - During the scheduled window we will be carrying out work infrastructure that supports the function of the listed services during this period their maybe brief interruptions to those services.
Sep 05, 2024 - 10:48 BST
Past Incidents
Sep 11, 2024

No incidents reported today.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024
Telephone System Problems
Resolved - We're pleased to report that our phone lines are now back up and we're looking forward to talking to you once more.
Sep 4, 16:54 BST
Investigating - We are currently unable to receive telephone calls into our customer Contact Centre. If you need to contact us urgently, please create a ticket through your Online Control Panel, and our team is standing by to assist.

The problem has been raised with our telephone provider as an urgency and we will update as soon as we have any progress to report.

We apologise for any inconvenience.
Sep 4, 16:20 BST
Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024
Intermittent Traffic from Amazon AWS
Resolved - Update: A solution has been found and we now believe that this has been resolved. We will monitor feedback and the network before fully closing this status.

We have reports from a small numbers of customers with intermittent traffic issues communicating from some Amazon AWS instances to our network. This does not affect all source or destination IP addresses but a small subset of traffic that is not predictable. We are currently investigating and communicating with the supply chain to resolve the problem as quickly as possible.
Aug 28, 15:34 BST
Monitoring - Update: A solution has been found and we now believe that this has been resolved. We will monitor feedback and the network before fully closing this status.

We have reports from a small numbers of customers with intermittent traffic issues communicating from some Amazon AWS instances to our network. This does not affect all source or destination IP addresses but a small subset of traffic that is not predictable. We are currently investigating and communicating with the supply chain to resolve the problem as quickly as possible.
Aug 28, 13:16 BST
Investigating - We have reports from a small numbers of customers with intermittent traffic issues communicating from some Amazon AWS instances to our network. This does not affect all source or destination IP addresses but a small subset of traffic that is not predictable. We are currently investigating and communicating with the supply chain to resolve the problem as quickly as possible.
Aug 28, 09:09 BST
← Incident History Powered by Atlassian Statuspage