Hotmail / Outlook delivery problems

Incident Report for Namesco Limited

Resolved

Microsoft have resolved the issue. Thank you for your patience.
Posted Mar 10, 2018 - 04:45 GMT

Identified

We are still waiting on Mircosoft to resolve the issue, we will updated you as soon as we get further updates. Thank you for your patience.
Posted Mar 09, 2018 - 16:58 GMT

Update

Dialogue with Microsoft continues, as we work towards a resolution as rapidly as we can. Thank you for your patience.
Posted Mar 09, 2018 - 11:46 GMT

Update

We are in communication with Microsoft regarding this and will provide further updates as soon as we have them. We thank customers for their patience and understanding.
Posted Mar 09, 2018 - 09:59 GMT

Investigating

We are currently experiencing email delivery problems to Hotmail / Outlook email addresses. Customers using Webmail or Authenticated SMTP to email Hotmail recipients may receive a bounceback informing them that their email could not be delivered.

We are investigating this as a priority and will post further updates here as soon as we have them.
Posted Mar 09, 2018 - 09:45 GMT