We are aware that some customers may be experiencing trouble sending emails to Microsoft email addresses, such as hotmail.com and outlook.com. This appears to be related to a policy change at their end on processing SPF and DMARC records. Microsoft are aware of the issue and are actively investigating on their side. We will update once we have more information.
Posted Nov 09, 2026 - 10:51 GMT
This incident affected: Email - SMTP Authentication.