Norton Safe Search blocking domain
Incident Report for Namesco Limited
This incident has been resolved.
Posted Aug 20, 2019 - 09:06 BST
Norton Safe Search has incorrectly flagged as having safety and security problems and as a result, any customer with the Safe Search browser extension or Norton Security application installed will be presented with a Norton security threat message when browsing to services on the site. The Norton rating is a false positive and there are no security threats on

Where this block may be disrupting access to WebMail, customers can also login using existing credentials at without receiving the Norton warning.

For accessing the Control Panel, customers can login using

We and a number of our customers have escalated the error to the Norton team and are liaising with them urgently to correct the status.

Please accept our apologies for the confusion this Norton error is causing. We will update as our communication with the Norton team progresses.
Posted Aug 19, 2019 - 11:46 BST