Work has completed to resolve this incident, and affected customers should now start to find that they can log into their services as normal. We will closely monitor the situation for the immediate future to ensure a definitive resolution.
Posted 15 days ago. May 10, 2017 - 11:39 BST
Work is being undertaken to resolve this, and we hope to restore service as soon as possible
Posted 15 days ago. May 10, 2017 - 11:17 BST
In addition to emails and FTP accounts, this will also affect logging into Webmail and Online Control Panels
Posted 15 days ago. May 10, 2017 - 10:42 BST
Customers may currently be unable to login to their emails or their FTP accounts. We are aware of the problem and are working to resolve this as an immediate priority. We apologise for any inconvenience this may be causing.