SiteMaker editors displaying malware warning
We have received confirmation from the Google Safe Browsing team that they have removed their listing of the domain in question, and SiteMaker editors are no longer displaying a malware warning message.
We thank customers for their patience whilst we investigated and resolved this incident, and apologise for any inconvenience it may have caused.
Jan 30, 13:54 - Feb 1, 12:59 GMT
Delivery of forwarded emails to BT & Yahoo addresses
As with several other providers, we are currently seeing some delivery delays and failures when forwarding emails to BT & Yahoo email addresses. We are looking into these and will provide further updates here as we have them.
We apologise for any inconvenience this may be causing.
Jan 16, 16:21 GMT
[Scheduled] DC Power Maintenance
Mains power was restored successfully at just before 3pm.
We have been monitoring the situation for the past hour and we are now marking this maintenance as resolved and all-clear.
Jan 12, 13:49-15:49 GMT
The UPS engineers have given us the all-clear and have left the site.
Jan 10, 09:54-17:14 GMT
Webmail Login Problems
This has now been resolved, and customers should now be able to log into Webmail either via the 1-Click login links or manually via the login page.
Dec 22, 17:15-17:27 GMT
After the final of a series of rigorous tests across our power infrastructure was successfully completed today, we are now happy to close this incident and mark it as completely resolved.
Nov 15, 09:13 - Dec 12, 16:31 GMT
Network Fibre Fault
We are marking this incident as resolved.
Having inspected our network after the outage, we can confirm that the link was repaired at just after midnight and our routers automatically brought the affected links back into service. We are seeing no issues and detected no traffic loss during the failback.
Customer Support Team.
Jun 15, 09:48 - Jun 16, 09:41 GMT