All Systems Operational

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Service status information and Network announcements.

Uptime over the past 90 days. View historical uptime.
Control Panel ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
Email - POP3/IMAP Access ? Operational
90 days ago
100.0 % uptime
Today
Linux Hosting ? Operational
90 days ago
100.0 % uptime
Today
Windows Hosting ? Operational
90 days ago
100.0 % uptime
Today
Network ? Operational
90 days ago
100.0 % uptime
Today
Managed Virtual Servers ? Operational
90 days ago
100.0 % uptime
Today
Managed Dedicated Servers ? Operational
90 days ago
100.0 % uptime
Today
WebMail ? Operational
90 days ago
100.0 % uptime
Today
Phone System ? Operational
90 days ago
100.0 % uptime
Today
FTP (Linux Hosting) ? Operational
90 days ago
100.0 % uptime
Today
FTP (Windows Hosting) ? Operational
90 days ago
100.0 % uptime
Today
Email - SMTP Authentication ? Operational
90 days ago
100.0 % uptime
Today
Office365 Services Operational
90 days ago
100.0 % uptime
Today
Cpanel Hosting Operational
90 days ago
100.0 % uptime
Today
Web Builder Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance Dec 7, 2025 08:00-23:00 GMT

One of our circuit suppliers providing connectivity between our Reading and London data centres is conducting maintenance to their service.

As we have diverse circuits between these locations we do not expect any disruption and traffic will fail over to other routes, but those routes will be at-risk during the maintenance window.
Posted on Nov 17, 2025 - 17:49 GMT
Nov 27, 2025
Network Maintenance
Completed - The scheduled maintenance has been completed.
Nov 27, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 20:00 GMT
Scheduled - One of our circuit suppliers providing connectivity between our London and Dublin data centres is conducting maintenance to their service.

As we have diverse circuits between these locations we do not expect any disruption and traffic will fail over to other routes, but those routes will be at-risk during the maintenance window.
Nov 17, 12:19 GMT
Nov 26, 2025
Isolate old equipment
Completed - The scheduled maintenance has been completed.
Nov 26, 23:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 22:00 GMT
Scheduled - During the maintainance window we will be isolating old network equipment from the live network ready to be removed. This is not expected to be visible to anyone outside the network team.
Nov 25, 10:40 GMT
Nov 25, 2025
Network Maintenance
Resolved - Our supplier resolved the issue with the circuit from London to Dublin on Monday evening and our network is operating normally with full diversity. This maintenance can now be closed.
Nov 25, 09:43 GMT
Monitoring - Service repair by the supplier affected by overrunning maintenance from London to Dublin listed here ( https://status.simplyhosting.com/incidents/r42qdk5rnd80 ) is still ongoing, as the fault is complex to repair. They continue to work on this today. To fix this they have authorised their partner to conduct resplicing activity which will result in an outage to repair and could cause circuit flaps or downtime to this specific circuit when this occurs.

Our fully diverse path between London and Dublin is operating normally and will take over all traffic automatically if the above circuit goes down for repair or flaps. This switchover is transparent to customer hosting. It would however be in an at-risk position for the moments that the supplier with overrunning maintenance is conducting repairs to their circuit.
Nov 24, 13:08 GMT
Nov 24, 2025
Network Maintenance
Completed - The scheduled maintenance has been completed.
Nov 24, 12:00 GMT
Update - Service repair by the supplier affected by overrunning maintenance from London to Dublin is still ongoing, as the fault is complex to repair. They continue to work on this today. To fix this they have authorised their partner to conduct resplicing activity which will result in an outage to repair and could cause circuit flaps or downtime to this specific circuit when this occurs.

Our fully diverse path between London and Dublin is operating normally and will take over all traffic automatically if the above circuit goes down for repair or flaps. This switchover is transparent to customer hosting. It would however be in an at-risk position for the moments that the supplier with overrunning maintenance is conducting repairs to their circuit.
Nov 24, 09:42 GMT
Update - Service from the supplier affected by overrunning maintenance from Friday night recovered on Saturday however that supplier is still conducting repairs to observed degradation in the signal along the path from London to Dublin throughout Sunday 23/11. To fix this they have authorised their partner to conduct resplicing activity which will result in an outage to repair it and this work is still ongoing on Sunday evening with some circuit flaps observed.

Our fully diverse path between London and Dublin is operating normally and will take over all traffic automatically if the above circuit goes down for repair or flaps. This switchover is transparent to customer hosting.
Nov 23, 17:35 GMT
Update - Service from the supplier affected by overrunning maintenance from Friday night recovered on Saturday however that supplier is still conducting repairs to observed degradation in the signal along the path from London to Dublin throughout Sunday 23/11. To fix this they have authorised their partner to conduct resplicing activity which will result in an outage to repair it.

We have not observed any issue to the circuit since 20:00 on Saturday despite the above communication from them and it is currently operating normally, however we must still consider the circuit and therefore our Network at-risk until they notify completion of works - however we also have a fully diverse path between London and Dublin operating normally today.

Our diverse supplier completed their planned maintenance overnight in a short window in close communication with us and there was no clash of events or impact to our Network.
Nov 23, 10:12 GMT
Update - Service from the supplier affected by overrunning maintenance last night recovered this afternoon however that supplier has observed degradation in the signal along the path from London to Dublin. To fix this they have authorised their partner to conduct resplicing activity which will result in an outage to repair it.

Unfortunately our diverse supplier also have a window of planned maintenance works overnight from 23:00 to 05:00 GMT.

We are still hopeful that these works do not clash and are pushing for the repair as an absolute priority before 23:00. If there is a clash there could be reachability issues only between services hosted in our UK and IE datacentres from each other - because we have multiple independent internet transit connections in both locations services will remain online as normal for customer hosting to the internet.
Nov 22, 21:34 GMT
Update - Our supplier continue to resplice the fiber for circuit restoration, due to the number of patches they are prioritising this work. We have requested restoration at the highest priority and are closely following progress.
Nov 22, 14:29 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 13:23 GMT
Scheduled - One of our circuit suppliers providing connectivity between our London and Dublin data centres is conducting maintenance to their service.

As we have diverse circuits between these locations we do not expect any disruption and traffic will fail over to other routes, but those routes will be at-risk during the maintenance window.

Update: The suppliers maintenance is currently overrunning beyond their announced maintenance window and our Network is at-risk. We have raised this with them at the highest priority. We do not have an anticipated eta from them at this time and are following their updates closely.
Nov 22, 13:22 GMT
Nov 23, 2025
Network Maintenance
Completed - The scheduled maintenance has been completed.
Nov 23, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 23:00 GMT
Scheduled - One of our circuit suppliers providing connectivity between our London and Dublin data centres is conducting maintenance to their service.

As we have diverse circuits between these locations we do not expect any disruption and traffic will fail over to other routes, but those routes will be at-risk during the maintenance window.
Nov 17, 12:08 GMT
Nov 22, 2025
Network Maintenance
Completed - The scheduled maintenance has been completed.
Nov 22, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 22:00 GMT
Scheduled - One of our circuit suppliers providing connectivity between our London and Dublin data centres is conducting maintenance to their service.

As we have diverse circuits between these locations we do not expect any disruption and traffic will fail over to other routes, but those routes will be at-risk during the maintenance window.
Nov 17, 14:58 GMT
Nov 21, 2025
Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Network maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 01:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 21:00 GMT
Scheduled - During this maintenance we will be shutting down some network links in order to simulate fault conditions, verify correct network operation, and upgrade software on network devices while they are isolated from the rest of the network. No customer impact is expected but due to the nature of the work we are announcing this as an at-risk period for the network.
Nov 7, 16:55 GMT
Network path updates
Completed - The scheduled maintenance has been completed.
Nov 13, 00:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 22:00 GMT
Scheduled - During this maintainance, we will be changing the physical path for part of our network. This is used by some offsite backup services but no live customer services. No impact is expected.
Nov 10, 09:45 GMT
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