Reintroduce router to network
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 2025 - 22:00 GMT
Scheduled - During this work we will be reintrducing the replacement for the failed router back into the routing core. No interuption or customer impact is expected as its simply re-adding redundancy.
Oct 26, 2025 22:00-23:30 GMT
Loss of router redundancy
Identified - One of the routers providing connectivity to the network had failed, this means a loss of redundancy on out primary routers.
The redundant spare has taken over with no loss of connectivity.
Work is onging to replace the failed equipment and restore redundancy.
Oct 25, 2025 - 00:05 BST

About This Site

Service status information and Network announcements.

Uptime over the past 90 days. View historical uptime.
Control Panel ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
Email - POP3/IMAP Access ? Operational
90 days ago
100.0 % uptime
Today
Linux Hosting ? Operational
90 days ago
100.0 % uptime
Today
Windows Hosting ? Operational
90 days ago
100.0 % uptime
Today
Network ? Under Maintenance
90 days ago
100.0 % uptime
Today
Managed Virtual Servers ? Operational
90 days ago
100.0 % uptime
Today
Managed Dedicated Servers ? Operational
90 days ago
100.0 % uptime
Today
WebMail ? Operational
90 days ago
100.0 % uptime
Today
Phone System ? Operational
90 days ago
100.0 % uptime
Today
FTP (Linux Hosting) ? Operational
90 days ago
100.0 % uptime
Today
FTP (Windows Hosting) ? Operational
90 days ago
100.0 % uptime
Today
Email - SMTP Authentication ? Operational
90 days ago
100.0 % uptime
Today
Office365 Services Operational
90 days ago
100.0 % uptime
Today
Cpanel Hosting Operational
90 days ago
100.0 % uptime
Today
Web Builder Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 26, 2025

Unresolved incidents: Reintroduce router to network, Loss of router redundancy.

Oct 25, 2025
Oct 24, 2025

No incidents reported.

Oct 23, 2025
Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 23:59 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 20:00 BST
Scheduled - We will be updating Inactive devices and failing over, during this window SMTP, POP3, Email and webmail will be at risk due to reduce redundancy during this window.
Oct 23, 09:41 BST
Oct 22, 2025
Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 23:59 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:00 BST
Scheduled - Work will be carried out on devices that sit in front of the our website, control panel and webmail services. the redundant path will be upgraded and rebooted. The active path will be failed over and then be upgraded and rebooted. During this period we will be running at risk due to reduced redundancy.
Oct 22, 09:10 BST
Oct 21, 2025
Firmware upgrade on backup device
Completed - The scheduled maintenance has been completed.
Oct 21, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 22:00 BST
Scheduled - Following last weeks maintenance we will be upgrading another redundant spare device. No customer services are impacted.
Oct 16, 11:35 BST
Oct 20, 2025
Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 23:59 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 20:00 BST
Scheduled - Will be failing over between an active and passive devices that front the listed affected components, Maintenance will then occur on the previously active device during this window the listed services will be at risk due to reduced redundancy
Oct 17, 14:31 BST
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Network maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 23:59 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 20:00 BST
Scheduled - During this window a redundant networking device that supports listed components will be under maintenance and as such services will be at risk due to the reduced redundancy.
Oct 16, 10:10 BST
Oct 15, 2025

No incidents reported.

Oct 14, 2025
Firmware upgrade on backup device
Completed - The scheduled maintenance has been completed.
Oct 14, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 22:00 BST
Scheduled - We will be updating the firmware on one of the backup devices during the maintainance. No live devices use this network path so no service interupption is expected.
Oct 10, 11:57 BST
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

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