Webmail and Online Control Panel are now operational again, but customers should be aware of the following two outstanding points:
1) The Webmail 1-Click Login links within the Online Control Panel may currently be generating an error message for some customers.
2) Any password changes may take a little while to take effect.
We apologise for any inconvenience this may be causing.
Posted Oct 05, 2015 - 12:19 BST
Identified
Issue has been identified and fix is being rolled out
Posted Oct 05, 2015 - 11:26 BST
Investigating
Some customers may be experiencing intermittent issues accessing their Online Control Panel and Webmail.
Our engineers are investigating this as a priority, and we will provide further updates as soon as possible.
We thank affected customers for their patience and understanding.